OSS document management from Jam Warehouse

By   |  June 18, 2003

Cape Town-based software development company Jam Warehouse has released an open source enterprise document management system. Called KnowledgeTree, it is based on an application developed in collaboration with CS Holdings for the Medical Research Council of South Africa.

The product builds on the company\’s experience of content and document management systems for clients like Independent Newspapers South Africa and UK retail giant Tesco Stores.

\”The Medical Research Council is to be commended for their vision in supporting South African software and aligning themselves with the government\’s Open Source Strategy,\” said Dr John Thorne, Jam Warehouse managing director. \”We started off with a rather basic open source solution. The MRC has funded its further development into an enterprise document management system in order to manage their knowledge assets and will benefit from future improvements introduced by other organisations.\”

Technical director Daniel Chalef says although many organisations are wary of open source applications he feels careful project and quality procedures make OSS products as reliable as anything else in the market. \”There is a misconception, particularly in the South African market, that open source technologies are inferior In our experience if one follows a rigorous development process with a focus on quality, open source applications are as secure and scalable as those built on other proprietary platforms. We have recently released large applications on both Microsoft and open source platforms. Both environments have their
advantages.\”

KnowledgeTree is able to run on most server platforms and is accessible through a web browser. The application provides knowledge management features including version control, full text search, multiple search types and extensible metadata fields for documents. Some of the more advanced functionality includes a customizable dashboard and workflow for document authoring. \”Normally a product of this nature would be extremely expensive and would attract costly annual user licence fees. We provide the software under the GNU public licence which means it is freely downloadable from our website,\” said Thorne. \”It is the perfect product for the mid-sized organisation to start managing their knowledge assets.\”

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